#1  PRODUCT EXCELLENCE GUARANTEE
#2  LIMITED LIFETIME FASHION JEWELRY GUARANTEE
#3  FINE JEWELRY LIMITED GUARANTEE
#4  TWO-YEAR LIMITED MECHANICAL AND LCD WATCH GUARANTEE
#5  ONE-YEAR LIMITED QUARTZ ANALOG WATCH GUARANTEE
#6  ONE-YEAR MECHANICAL OR QUARTZ WALL CLOCK GUARANTEE CERTIFICATE
#7  THREE-YEAR LIMITED CUBIC ZIRCONIA COSTUME JEWELRY WARRANTY
#8  ONE-YEAR 35 MM CAMERA LIMITED WARRANTY
RETAIL VALUE OF EACH ITEM
SUBSTITUTIONS
BIRTHSTONES AND COLORS
WEDDING ANNIVERSARY GIFT GUIDE
 
 

Every product you purchase from this site must be free of defects or you may return it immediately to your distributor for replacement.

Fashion jewelry is unconditionally guaranteed for life!  You may return any costume item for immediate replacement* or repair even if gem or simulation is missing, and even if damage was caused by your own negligence!  This is the most dramatic jewelry guarantee possible, and we back it 100% for life.  Simply return the jewelry item postage prepaid to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the item.  Include $7.50 per item, to cover the cost of handling, return postage and insurance.  Replacement will include a new Guarantee Certificate.  This guarantee covers all costume jewelry of up to and including $49.95 retail value. (* This guarantee does NOT cover any 10K, 14K gold, genuine diamond, sterling silver or cubic zirconia.)

        1.  Our Fine Jewelry is guaranteed to be as described.
        2.  If not completely satisfied, return merchandise within five days of delivery for replacement or full refund.*
        3.  Jewelry must be returned to your distributor in its original condition, with the original sales slip.

We will repair at no charge the mechanism of any watch purchased from us which proves defective within 2 years of purchase date. Simply return the watch postage prepaid to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the item.  Include $5.00 per item, to cover the cost of handling, return postage and insurance.  This Guarantee does not cover watches subjected to unauthorized repair, modification or abuse. This Guarantee does not cover broken crystals or worn bands. To replace either, remit an additional $2.50 for crystal, or leather, or plastic watch band with your Certificate.  To replace metal, special decorative or jeweled ladies' watch bands write Customer Satisfaction for a price quote.  This Guarantee does not cover analog quartz watches- (See Guarantee #4).  This Guarantee does not cover watches that have their own Manufacturer's Guarantee and service center locations included with each watch.

Your quartz analog watch movement is guaranteed for 1 year from the date purchased against any failures due to defective materials or workmanship, and will be repaired or replaced* provided the watch has not been abused or subjected to unauthorized repair or modification.  To have your watch repaired under this guarantee, simply return the watch postage prepaid to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the item.  Include $7.50 per item, to cover the cost of handling, return postage and insurance.  To replace broken crystals or worn bands, remit an additional $2.50 for each with your Guarantee Certificate.  To replace metal, special decorative or jeweled ladies' watch bands write Customer Satisfaction for a price quote.  This Guarantee does not cover watches that have their own Manufacturer's Guarantee and service center locations included with each watch.

We will repair, at no charge, the mechanism of any wall clock purchased from us if it proves defective within 1 year of purchase date. Simply return the watch postage prepaid  and insured to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate that accompanied the wall clock.  Include $12.50 per item, to cover the cost of handling, return postage and insurance.  This Guarantee does not cover any glass or wood facing, nor wall clocks subjected to unauthorized repair, modification or abuse.

Your Cubic Zirconia costume jewelry is guaranteed for 3 years of purchase date provided the CZ stone is not missing. Simply return the watch postage prepaid and insured with the Guarantee Certificate and your check or money order for $5.00 per item to cover the cost of handling, return postage and insurance, to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365.

Your 35 MM camera is warranted to be free from original defects in workmanship and materials for 1 year from the date of purchase. (NOTE: This warranty does not cover any damage that might be caused by abuse or improper use).  Your camera will be repaired or replaced*.  Simply return the camera postage prepaid  and insured to Customer Satisfaction, P.O. Box 1600, Woodland Hills, California 91365, with the Guarantee Certificate, a copy of your invoice or sales receipt and your check or money order for $5.00 per item to cover the cost of handling, return postage and insurance.

Every item on this site is shown with a "SUGGESTED RETAIL VALUE".  this dollar amount is intended only to provide a general index of the item's value.  Since there may be considerable differences in the prices charged from store-to-store due to competitive and other local factors, it is impossible to establish prices on particular items that would be accurate under all conditions.  Our objective in assigning these prices is to provide an approximate guide to the items value.  Every effort has been made to suggest prices that are both moderate and realistic in relationship to comparable items in a wide cross-section of retail stores across the nation.

We reserve the right to update model designs, or substitute models or colors whenever these changes represent an equal or better value for our customers.  Items shown on this site are actual photos of the products available at the time of which this site was last updated.  An updated version may be substituted at a later date.  Products depicted on packaging may very slightly from the actual product because of  this updating , or because the manufacturer packages several models of a product in one style of box.  All sizes of the products indicated or shown on this site are close approximations.  Although our staff of proofreaders works diligently to ensure the accuracy of copy descriptions and prices, we reserve the right to correct typographical errors.
 

*Replacement is subject to item availability.  If exact replacement is not available, replacement will be a
  comparable item of at least equal value.